It is really quite simple.
We stand behind our product. We stand behind our product 100% and will exchange your shoes at anytime over the life of the shoes if there is a manufacturers defect. Please keep in mind that shoes are a wear item and we do not warranty wear and tear. Every warranty is subject to the discretion of Butora Canada.
We value our happy customers and want to help out in any way we can. If you are not satisfied with the performance of your shoes please contact us here.